Frequently Asked Questions
How can I place an order?
Select your favorite items, and add it to your cart. Once ready, proceed to checkout and follow the steps through website.
What is Fast Fashion and what are it's benifits?
Fast Fashion is basically curtailing the duration of development of an idea, production, and launch of the product where it is ‘mReady to Buy” for customers. It’s advantages are that public gets much more variety after short intervals and every time they visit the store they’re welcomed with entirely new variety of all products according to changing trends.
Do you ship all over Pakistan?
Yes! We ship all over Pakistan, Shipping cost and delivery time varies as per buyer’s location and category of items ordered.
How long will the order take to reach at my address?
Standard shipping normally takes 3-5 working days. Any instability in the country or occasional holidays might affect accordingly.
How can I track my order?
Once your order ships, you’ll receive a tracking number and you can directly track it on the website.
Returns & Exchanges
What is your return policy?
We accept returns only in cases where the order is defective, incomplete, or does not match the product description. To initiate a return, customers must provide video evidence clearly showing the issue. This video should be sent to our official email address or WhatsApp using the same email or phone number used to place the order. Please note that all return requests must be submitted within 24 hours of receiving the order.
Can I exchange my item for a different size?
Exchange Policy
Exchanges are available in cases of sizing issues, subject to stock availability. Please note that all shipping costs associated with exchanges will be the responsibility of the buyer.
How do I start a return or exchange?
Immediately make up a clear video showing up the defect and send it to our official email address and WhatsApp. After which our brand representative will contact you and guide you further process.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, we also offer cash on delivery with delivery charges to be paid in advance as confirmation of order.
Customer Support
How can I contact you?
Reach us at supplyjunction.brand@gmail.com or our official WhatsApp 03239968532. We typically respond within 24 hours.