We strive to ensure your order reaches you safely and on time. Please read our shipping and delivery guidelines below.
Order Processing
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All orders are usually processed, packed, and handed over to our courier partners within 2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
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Once dispatched, our third-party courier partners will deliver your parcel within 3 to 10 business days across Pakistan (depending on your location).
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Please note that delivery times are estimates and may vary due to:
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Weather conditions
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Political situations or strikes
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Natural disasters
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Public holidays
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Unforeseen operational issues with the courier company
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Order Tracking
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Once your parcel has been dispatched, a tracking number will be provided via email.
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You can use this tracking number on the courier’s website/app to monitor the delivery status of your order.
Delivery Charges
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Delivery charges, if applicable, will be shown at checkout before you place the order.
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Any re-delivery attempt due to incorrect shipping information provided by the customer may incur additional charges.
Delivery Address
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Please ensure your shipping address and contact details are accurate and complete. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information.
Failed Deliveries
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If the courier is unable to deliver your parcel after two attempts, the order may be returned to us. In such cases, the customer will bear re-delivery charges.